Industrial Ceramic Sales Support & Pre-Sales Consultation

Industrial Ceramic Sales Support & Pre-Sales Consultation

Zero in faster on the right solution by working directly with our experienced ceramic engineers at Fusion Ceramics. Our industrial ceramic sales support and technical ceramics pre-sales consultation services ensure you select the most suitable candidate materials for your glass frit, glaze, and ceramic applications — before you commit to production.

Whether you’re sourcing a proven material or developing something entirely new, our goal is to make the buying process efficient, informed, and risk-free.  We welcome your inquiry - please call us to discuss your application or feel free to send us questions via email or through our website portal.  

Industrial Ceramic Sales Support

When you need answers before you place an order, our industrial ceramic sales support team is ready to help. Whether you’re a procurement manager sourcing high-performance ceramic materials, a manufacturer looking for dependable suppliers, or an R&D engineer tasked with developing new coatings, glazes or formulations to meet improved performance goals, we can provide:

Fast, Accurate Quotes

Fast, accurate quotes that are tailored to your project requirements.

Detailed Product Specifications

Detailed product specifications and compliance documentation.

Guidance on Lead Times

Guidance on lead times, order quantities, and customization options.

Clear Communication

Clear communication from initial inquiry to purchase order.

Industrial Applications

  • Architectural: Advising on glazes and coatings for construction bricks, ceramic facades, floor and roof tiles, and decorative glass panels.
  • Industrial Ceramic Manufacturing: Supplying plants that manufacture abrasive grinding wheels, spark plugs, catalyst support components, and refractory products.
  • Metallurgical Ceramics: Guidance on coatings and additives used in high-temperature ceramic components for processing steel, aluminum and specialty alloy products.
  • Consumer Goods and Glass Packaging: Helping manufacturers develop aesthetic and functional coatings for dinnerware, ceramic tiles, and sanitaryware.  Supplying ready-to-use durable ceramic inks for decorating glass and ceramic items.

By connecting early with our sales support team, you can avoid mismatches between material capability and application demands.

Technical Ceramic Pre-Sales Consultation

For projects that demand a tailored solution, our technical ceramics pre-sales consultation service connects you directly with our engineering team.

This is more than just a sales conversation, it’s a technical collaboration that ensures the material you choose will deliver on performance, cost efficiency, and manufacturability.

Optimal Ceramic Materials

Recommend the optimal ceramic material for your application

Cost Comparison

Compare material options for manufacturability and lifecycle cost

Performance Recommendations

Provide thermal, chemical, and mechanical performance recommendations

improve durability and efficiency

Suggest design modifications to improve durability and efficiency

Our Pre-Order Support Process

  1. Initial Consultation
    You share your project requirements, performance goals, and constraints.
  2. Needs Analysis
    Our engineers assess technical requirements such as processing and operating temperatures, material compatibility, and critical performance requirements.
  3. Material Shortlist
    We identify our most promising standard materials available, or we can work with your specified materials and chemistries.
  4. Prototype & Testing (Optional)
    If needed, we can produce small-volume test samples to validate performance in your real-world conditions.
  5. Final Recommendation
    You receive a detailed material proposal and quote with accurate pricing and lead times.
  6. Order Support
    Our sales team ensures smooth ordering, scheduling, and delivery.

Experienced Ceramic Engineers on Staff

Fusion Ceramics has been supplying ceramic frits, raw materials and custom blends to industrial customers for over 50 years.  Unlike many suppliers, we have experienced ceramic engineers on staff to assist you, both before and after the sale, and we are eager to collaborate with you to optimize your experience with our products.

Our in-house experts bring decades of hands-on knowledge, allowing us to provide a level of pre-order support that goes far beyond basic sales.

  • Real-world application insight drawn from multiple industries and decades of experience
  • Problem-solving for unique challenges such as thermal shock or chemical attack
  • Support for both off-the-shelf and fully custom ceramic solutions

With our technical team involved early, you can move forward with complete confidence.

Why Work with Fusion Ceramics Before You Buy

Technical Advantages

  • Reduced risk of material failure or mismatch
  • Faster prototyping and shorter development cycles
  • Improved manufacturing efficiency through optimized designs
  • Enhanced performance through precise material selection

Business Advantages

  • Cost savings from avoiding rework or scrapped production runs
  • Improved product quality, leading to fewer returns or warranty claims
  • Faster speed to market for new products
  • U.S.-based supplier can shorten the supply chain with faster lead-times

FAQ – Industrial Ceramic Sales Support & Technical Ceramics Pre-Sales Consultation

A: We provide quotes, material specifications, compliance information, and production guidance before your order is placed.

 A: Yes — our technical ceramics team specializes in material selection for extreme thermal and chemical environments.

 A: No — many clients consult with us during the early design phase so we can recommend materials that influence the design itself.

 A: Most consultations are completed within a few days, though complex projects may require prototype testing.

Let’s Get Started

Whether you need industrial ceramic sales support for a quick quote or a technical ceramics pre-sales consultation for a complex project, our team is ready to assist.

Contact Us Today to speak with one of our experienced ceramic engineers and start your project off right.

Products

Fusion Ceramics proudly offers our customers a broad selection of standard products whose performance has stood the test of time. For those needing something else, please contact us to discuss your unique requirements, and let us tailor a specialized solution for you.

Services

From custom formula development, to preferred packaging choices, to low minimum order quantities, Fusion Ceramics is your best source for customer-focused solutions. We offer toll blending, private labeling, and re-packaging services that increase our customers' efficiency. Contact us with your requirements today!

Industries Served

Serving both the ceramic manufacturer and the artist for over 50 years, Fusion Ceramics is proud of our History and excited about the Future! Our goal is to be your preferred supplier, and every day our Team works to maintain your trust.